Payments:
Credit card details are taken at point of booking to reserve your room.
A deposit equal to the first nights stay is required.
Full booking balance will be paid prior to departure.
Payments can be accepted by: Cash, Cheque, BACS, and the following cards:
Visa Debit / Delta, Visa Credit, Maestro / Switch, Mastercard – all at No Charge

Check in/Check out:
At point of booking we ask you to please let us know your approximate arrival time to ensure we are home to meet you.
Check in is between 16:00-18:00 – Should you wish to arrive outside of these times please call 07973 660025 to confirm arrangements.
Check out is between 9:30 and 10:00

Cancellation and amendment policy:
If the booking is cancelled less than 60 but more than 30 days before arrival, then a charge equal to 50% of the booking amount will be made.
If the booking is cancelled less than 30 days before arrival, then a charge equal to 100% of the stay will be made.
A proportion will be refunded if the room(s) are left for part of your original booking period. If a booking is amended from two or more persons to a single person, no reduction will be applicable unless a minimum of 30 days’ notice is given.
Any refund may be reduced by 5% where the bank has imposed charges for the use of an original payment being made by debit or credit card.